![]() ![]() Purge mail queues and recreate the reporting database Make sure that any antivirus and backup solutions installed on the MailEssentials server have exclusions properly configured.Afterward, proceed with the steps in the Check for errors in the Exchange server section, as the Exchange server will delay or stop mail flow when the disk reaches 10% or lower of free disk space. If there is not enough space on the drive, free space or increase the storage size in order to overcome this issue.If the Exchange queue location has been moved from its default location, check that there is enough disk space on that drive.Ensure that there is enough disk space available in the installation drive.Ensure that there are no DNS errors, that may cause the emails to be processed slowly.The list below presents the steps to be taken in order to troubleshoot the issue: Initial steps ![]() This guide is intended to troubleshoot message queues not processing consistently, causing delays in the mail flow and emails not be released in a timely manner. ![]()
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